When the guy came out today to finish installing, he said I needed to call and have the old e-mail transferred to the new account. So I called. No one could help me.
Finally, the guy on the phone said he'd put in a request to the higher-ups to get it taken care of, but it could take upwards of a week. Which means all me e-mail going to that old account will bounce... including replies to any of my posts. The guy on the phone said he wasn't sure why they didn't just transfer the old account to the new house.
Fuck if I know! Fuckers haven't done anything right since the beginning, why would they start now?