I told them!
Fortunately, the tech was able to copy the error messages. He sent me a copy... sounds like it has something to do with my computer. Bummer and ugh... that means I have to go and and tweak stuff.
I have to be at work in about an hour, so I don't have much time to start working on that... but what I am going to do (if possible) is see if I'm able to ftp-connect from one of the computers at work. The hospital has it set up so that I'm not supposed to be able to do that, but I know ways around that.
I am going to e-mail my pictures to another account so that if I can ftp in from work, I'll at least be able to put up some pictures.